INCIDENT REPORT · CP-2025-005
Co-op Group cyberattack and member data theft
L3 · ELEVATEDCONFIRMED
The UK's Co-op Group shut down parts of its IT estate after detecting an intrusion; it later confirmed attackers had stolen personal data of all 6.5 million members.
- Incident ID
- CP-2025-005
- Disclosure date
- 30 APR 2025
- Detection date
- Not publicly documented
- Affected countries
- United Kingdom
- Plotted location
- Manchester, United Kingdom (Affected organization headquarters)
- Threat classification
- Level 3 — ELEVATED
- Classification rationale
- Large food retailer with supply disruption and theft of data on 6.5 million people.
- Attack type
- Data Breach
- Nature
- Malicious activity
- Attack vector
- Not publicly documented
- Sectors
- Retail, Food & Agriculture
- Critical infrastructure
- No
- Organizations affected
- The Co-operative Group
- Operational consequences
- Stock ordering and logistics were disrupted, leaving empty shelves in some stores. Co-op reported about GBP 206 million in lost revenue and an approximately GBP 80 million hit to first-half 2025 earnings.
- Estimated financial impact
- Co-op half-year results (Sept 2025): approx. GBP 206 million lost revenue and GBP 80 million underlying profit hit; later guided to about GBP 120 million full-year hit. No USD figure stated by the company.
- Attribution (as stated)
- Linked by NCA arrests (July 2025) to the same suspects as the M&S and Harrods attacks; reported links to Scattered Spider/DragonForce are not officially confirmed
SOURCE REFERENCES
- [1] Cyberattack on British retailer Co-op shaved about $275 million from revenues, company saysThe Record · therecord.media · 25 SEP 2025
- [2] Empty shelves, empty coffers: Co-op pegs cyber hit at GBP 80mThe Register · theregister.com · 25 SEP 2025
- [3] Retail cyber attacks: NCA arrest four for attacks on M&S, Co-op and HarrodsNational Crime Agency · nationalcrimeagency.gov.uk · 10 JUL 2025
RECORD CREATED 14 NOV 2026 · LAST UPDATED 14 NOV 2026 · Threat levels are editorial assessments, not official government ratings.